Shipping Policy

County Line Heritage is a 100% online retail operation. All products are produced, fulfilled, and shipped through our outside Print-on-Demand production partners.

Because each item is made through a third-party fulfillment process, shipping carriers, shipping timelines, and shipping rates are determined by our Print-on-Demand partners, not directly by County Line Heritage.

Shipping Rates

Shipping rates shown at checkout are provided by our Print-on-Demand partners based on the products ordered, shipping destination, carrier options, and current fulfillment rates.

County Line Heritage does not independently set or control these shipping prices. Any shipping cost displayed on the website or at checkout reflects the rates provided through our production and fulfillment partners.

Order Processing

Most items are produced after an order is placed. Please allow time for both production and shipping.

Processing times may vary depending on product availability, production volume, vendor timelines, holidays, and seasonal demand. Once production is complete, the order will be shipped according to the carrier and method provided by the fulfillment partner.

Shipping Times

Shipping times are estimates and are not guaranteed. Delivery may be affected by production timelines, carrier delays, weather, holidays, incorrect customer information, or other circumstances outside of our control.

Tracking information will be provided when available so customers can follow their order once it has shipped.

Multiple Shipments

Because County Line Heritage products may be fulfilled by different Print-on-Demand vendors or production facilities, items within the same order may occasionally ship separately. If this happens, customers may receive more than one tracking number or delivery.

Customer Shipping Information

Customers are responsible for entering accurate shipping information at checkout. County Line Heritage is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer.

If you notice an error in your shipping information after placing an order, please contact our team as soon as possible. We will do our best to help, but changes cannot be guaranteed once an order has entered production or shipment.

Shipping Issues

If your order appears delayed, lost, damaged, or incorrectly delivered, please contact our team with your order number and tracking information. We will review the issue and work with our Print-on-Demand partners when possible to help determine the best available solution.

County Line Heritage will make every reasonable effort to assist customers with shipping-related concerns, but final shipping timelines, carrier performance, and rate structures remain under the control of our fulfillment partners and shipping carriers.

Thank you for supporting County Line Heritage.